Privacy Policy

In accordance with Law 15/1999, of 13 December, on the protection of personal data and its implementing regulations, approved by RD 1720/2007, of 21 December, the personal data provided by users and customers of EXCLUSIVAS CONFORT VALLES SL, (hereinafter “CONVA“) through its website, are incorporated into the corresponding automated file which is duly registered and for which CONVA is responsible.
CONVA is the owner of the website and other domains that are registered and that redirect to that page, in order to inform, offer, advertise and sell to end customers and distributors, which in turn may be individuals or legal entities.
CONVA collects and stores the data of:
A) Users of the website who voluntarily wish to receive information about the products and services offered and who have registered for this purpose.
B) Customers who to make their purchases have had to provide their personal data, contact, delivery and payment to formalize the transaction.
CONVA will collect data from users and customers through the forms provided on the website for this purpose. In case of not filling in the fields that are required as obligatory, the registration operation will not be able to continue and therefore it will not be possible to make any purchase of products, nor to access the special services for registered users.
It is forbidden to register data on the website to minors under 18 years of age without the consent of their legal representatives. The user will be responsible for the veracity of all the data provided and specifically for the age required to be reported in the registration form.
The user, by ticking the corresponding box in each case, expressly and freely and unequivocally accepts that their personal data will be processed by CONVA for the purposes for which they have been provided. The user guarantees that the data provided are truthful and assumes the obligation to communicate any changes. In the event that the data are inaccurate, incomplete or no longer necessary for their purpose, CONVA will cancel, delete or block them.
The website servers may automatically detect the IP address and domain name used by the user. This information is recorded in a file of server activity duly registered and that allows the subsequent processing of the data in order to obtain exclusively statistical measurements that allow to know the number of page impressions, visits to web services, order of visits, access points, etc..
CONVA on its own, or that of a third party contracted to provide measurement services, may use cookies (Cookies Policy) when a user browses the website. Cookies are files sent to the browser by means of a web server with the purpose of registering the user’s activities during the browsing time. The cookies used by the website are exclusively associated with an anonymous user and his/her computer, and do not provide personal data of the user.
Through the use of cookies it is possible that the server where the website is located, recognizes the web browser used by the user in order to improve navigation. In any case, the user has the ability to configure your browser to be notified of the receipt of cookies and to prevent their installation on your computer.
The cookies used on this website are, in any case, temporary with the sole purpose of making more effective onward transmission. In no case will they be used to collect personal information.
The user has the ability to configure your browser to be notified of the receipt of cookies and to prevent their installation on your computer. Please consult the instructions and manuals of your browser for further information.
CONVA guarantees to its users and customers that their data will not be disclosed in any case to third parties without prior informed and unequivocal consent request for the specific transfer (except for the data to be provided to distributors to resolve your query). However, CONVA may disclose to the competent public authority the personal data, as well as any other information in its possession through its computer systems, upon request, in accordance with the applicable legal provisions.
Users will have the rights of access, opposition, rectification and cancellation of data, recognized in articles 15 to 17 LOPD. These rights may be exercised by sending the corresponding request, together with a copy of your ID card by e-mail to the address

In accordance with art. 9 LOPD and Title VIII RLOPD, CONVA informs that it has implemented the necessary technical and organizational security measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment.